FAQ / FAQ

Frequently asked questions

Answers about protocols, billing, pool scheduling, account security, and support.

Which proxy protocols are supported?

The first release supports HTTP, HTTPS CONNECT, and SOCKS5. Confirm the available protocols in the product and access credential.

Access
What is the traffic billing unit?

Traffic is measured in Bytes, with upload and download counted together. Each upstream channel can have its own rate.

Billing
Why does an unlimited proxy still cost money?

Unlimited means there is no traffic cap. The service is still billed by usage time or bandwidth according to the account price.

Billing
Can I use only a specific upstream?

Yes. You can choose one upstream directly, use a single pool, or aggregate multiple pools.

Pools
How does aggregation switch between pools?

The scheduler considers health, latency, priority, and weight. When a pool degrades, traffic can move to another pool.

Pools
Is two-factor authentication supported?

Yes. Security settings will provide a two-factor authentication entry point. Enable it for admin and balance accounts.

Account
How do I contact support?

Telegram and QQ support are available. The current contact links are shown in the console and notifications.

Support

Need more help?

Tell us about your integration

Support can help confirm the right product, pool strategy, and channel pricing.

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